Chowly Platform
More 5-Stars. Fewer 1-Stars.
Every completed order triggers a text survey. Happy customers get guided straight to Google to leave a review. Unhappy customers get intercepted before they post — giving you a chance to fix it first.
Key Features
Post-Order Text Surveys
Every completed order triggers an automatic text survey. Simple, fast, on their phone within minutes of their meal — no app download or email required.
Positive Reviews to Google
Happy customers get thanked and guided straight to your Google Business Profile to leave a review. One tap while the experience is fresh — the #1 way to build review velocity.
Negative Experience Intercept
Unhappy customers are routed to a private channel instead of Google. You get a chance to make it right before the negative experience becomes a public 1-star review.
Review Velocity That Compounds
Google rewards businesses that get steady, recent reviews. The Review Agent creates a consistent stream of positive reviews that keeps your profile climbing in local rankings.
Operational Feedback Loop
Negative responses get logged so you can spot patterns. Same dish getting complaints? Thursday night shift consistently rated lower? Survey data becomes an operational tool.
GBP Agent Integration
The Review Agent drives review velocity up while the GBP Agent monitors it vs competitors. Together they create a flywheel: more reviews, higher ranking, more visibility, more orders.
Powered by AI
Meet the Review Agent
An AI that turns every order into a feedback opportunity — funneling praise to Google and catching problems before they become public reviews.
Sends post-order text surveys automatically after every order
Routes positive responses directly to your Google review page
Intercepts negative experiences before they become public reviews
Builds consistent review velocity that improves local rankings
Logs feedback for operational pattern detection
Works with the GBP Agent to create a review-to-ranking flywheel