Case StudyOff-Premise
Golden Krust Increased Sales 46.58% Across 125+ Locations
Connecticut, New York, New Jersey, Florida125+ locations
+46.58%
Increase in sales
+37.64%
Increase in orders
8,560
Total orders
-15%
Error reduction
$26.30
Average basket size
The Challenge
Golden Krust faced operational difficulties including manual menu management across multiple locations with different pricing structures, which proved time-consuming and error-prone. The organization struggled with fragmented data from disparate sources, reducing operational efficiency. Staff reliance on third-party delivery tablets created confusion and order management mistakes.
The Solution
By integrating Chowly, Golden Krust achieved nearly 15% error reduction. The Restaurant Control Center consolidated data sources into one centralized system, enabling streamlined operations and performance insights across locations. Chowly Smart Pricing optimized third-party delivery pricing while ensuring regulatory compliance and competitive positioning.